Terms of Service

Last updated: May 6, 2026

Welcome to Graffity. By accessing our website and placing an order, you agree to comply with the following Terms of Service. Please read them carefully before using our store.

Products

We try our best to display all products, colors, and designs as accurately as possible. However, slight differences in color or appearance may occur due to screen settings, lighting, or photography.

Orders

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion, including orders that appear suspicious or contain incorrect information.

Customers are responsible for providing accurate shipping and contact details while placing an order.

Pricing

All prices on our website are listed in PKR (Pakistani Rupees). Prices may change at any time without prior notice.

Payments

We offer secure payment methods for customer convenience. Orders will only be processed after successful order confirmation.

Shipping Policy

We aim to deliver all orders within 3–5 business days. Delivery times may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

Once the order has been shipped, we are not responsible for courier delays outside our control.

Returns & Exchanges

We do not offer refunds on any orders.

Exchanges are only accepted if:

• The product received is damaged

• The wrong item was sent from our side

Customers must contact us within 3 days of delivery and provide clear photos as proof of the issue.

We do not accept returns or exchanges for:

• Change of mind

• Size preference issues

• Color differences caused by screen settings

• “Did not like the product” reasons

User Conduct

Customers agree not to misuse the website, attempt fraud, or engage in activities that may harm the website or brand.

Privacy

Your personal information is handled according to our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: graffitytr@gmail.com
Phone: +92 327 9577435
Location: Sialkot, Pakistan